The City of East Palo Alto is now in Tier 2 of the California Water Conservation Emergency Regulations. Find out more about this here.
Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Notice to Residents: Move to Monthly Billing
Notice to Residents: Move to Monthly Billing
All customers will receive bills on a monthly basis starting on October 1st, 2021.
We will be holding open forum question and answer sessions regarding monthly billing on the following dates:
August 27th, 2021 at 1 pm
Please access the August forum using this Google Meet link on your computer or smart phone or call in by dialing (US) +1 401-526-8440 and entering the meeting PIN: 623 177 449#
September 3rd, 2021 at 7:30 pm
Please access the September forum using this Google Meet link on your computer or smart phone or call in by dialing (US) +1 307-370-1112 and entering the meeting PIN: 549 657 089#
We welcome you to participate and are excited to announce this important update!
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