The City of East Palo Alto is now in Tier 2 of the California Water Conservation Emergency Regulations. Find out more about this here.
Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Water Usage Charges ($ per ccf)
| Charge Type | Rate (as of November 2022) |
|---|
| Base |
$7.74 |
Fixed Monthly Meter Charges
| Meter Type | Rate (as of July 2022) |
|---|
| Single Family Residential: 5/8" - 1" |
$18.06 |
| Other: 5/8" |
$26.63 |
| Other: 3/4" |
$39.94 |
| Other: 1" |
$66.58 |
| Other: 1-1/2" |
$133.16 |
| Other: 2" |
$213.06 |
| Other: 3" |
$399.47 |
| Other: 4" & larger |
$665.78 |
Monthly Fire Service & Emergency Intertie Charge
| Meter Size | Rate (as of July 2022) |
|---|
| 5/8" |
$5.33 |
| 3/4" |
$7.99 |
| 1" |
$13.32 |
| 1-1/2" |
$26.63 |
| 2" |
$42.61 |
| 3" |
$79.89 |
| 4" & larger |
$133.15 |
Water Capital Improvement Surcharges
| Charge Type | Rate |
|---|
| Water Usage Charge ($ per ccf) |
$0.65 |
Fixed Monthly Meter Charges - Capital Improvement
| Meter Type | Rate |
|---|
| Single Family Residential: 5/8" - 1" |
$9.73 |
| Other: 5/8" |
$15.07 |
| Other: 3/4" |
$22.61 |
| Other: 1" |
$37.69 |
| Other: 1-1/2" |
$75.37 |
| Other: 2" |
$120.60 |
| Other: 3" |
$226.12 |
| Other: 4" & larger |
$376.86 |
Fees
| Fee | Definition | Amount |
|---|
| New Service Fee |
Charge for new account |
$75 |
| Tamper Fee |
Service tampering |
$130, will increase with multiple offenses |
| Service Restriction |
Shut-off for non-payment |
$60 |
| Hydrant Flow Test |
Required flow test |
$350 |
| After Hours Call Out |
Non-emergency, water related |
$150 per hour |
| Equipment Replacement Charge |
Rented equipment needs repair |
Cost of repair and labor + 15% |
| Returned Check |
Non-sufficient funds |
$30 |
| Late Payment Penalty |
Payment not received by due date |
$5 or 1.5% |
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