Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.

Contact Us

Questions? Comments? Let us know.

  • Office

    2415 University Avenue

    East Palo Alto, CA 94303

    The office is currently closed for in-person payments.

    Please call us with any questions or concerns from 7:30 AM to 3:30 PM, closed 11 AM to 12 PM

    Bill Payments

    Veolia Water North America
    P.O. Box 102219
    Pasadena, CA 91189-2219

    Customer Service

    (650) 322-2083

    After-Hours Emergencies

    (650) 304-4432

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Operated by Veolia