Starting on October 1st, 2021 all customers will receive bills on a monthly basis. Read more about this change here.
Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Operated by Veolia

  • Second Floor, 2415 University Ave., East Palo Alto
    General: (650) 322-2083, Mon-Fri 7:30-3:30
    Emergencies: (650) 304-4432, 24/7

Operated by Veolia

Paperless Billing

Go paperless! Signing up for paperless billing is quick and easy.

Go Paperless!
  • Quick Access

    No need to wait for the mail - your bill is available to you as soon as it's ready.

  • No Lost Bills

    Once registered, you can see your recent statement history within your account.

  • Save Paper

    It's environmentally friendly, saving thousands of sheets each year.

Ready to start? Visit the My Account page to sign up and set your preferences.
Spotlight: All customers will receive bills on a monthly basis starting on October 1st, 2021
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Operated by Veolia