The City of East Palo Alto is now in Tier 2 of the California Water Conservation Emergency Regulations. Find out more about this here.
Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Operated by Veolia

  • 2415 University Ave., East Palo Alto
    General: (650) 322-2083, Mon-Fri 7:30-3:30
    After Hours Emergencies: (650) 304-4432

Operated by Veolia
Customer Satisfaction Survey

  • Office

    2415 University Avenue

    East Palo Alto, CA 94303

    The office is currently closed for in-person payments.

    Please call us with any questions or concerns from 7:30 AM to 3:30 PM, closed 11 AM to 12 PM

    Bill Payments

    Veolia Water North America
    P.O. Box 102219
    Pasadena, CA 91189-2219

    Customer Service

    (650) 322-2083

    After-Hours Emergencies

    (650) 304-4432

All contents © 2023 East Palo Alto Water.

Operated by Veolia