The City of East Palo Alto is now in Tier 2 of the California Water Conservation Emergency Regulations. Find out more about this here.
Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Operated by Veolia

  • 2415 University Ave., East Palo Alto
    General: (650) 322-2083, Mon-Fri 7:30-3:30
    After Hours Emergencies: (650) 304-4432

Operated by Veolia
Customer Satisfaction Survey

Coming Soon

Pay your bill online.


View past bills and go paperless.


Our new customer portal is coming September 2020.



Spotlight: We have launched a customer satisfaction survey, click here!
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Operated by Veolia