Office closed until further notice due to COVID-19. Payments can continue to be made online, over the phone or by mail.
Operated by Veolia
  • Second Floor, 2415 University Ave., East Palo Alto
    General: (650) 322-2083, Mon-Fri 7:30-3:30
    Emergencies: (650) 304-4432, 24/7

Operated by Veolia

Spotlight: News From EPA Water

When our customers are better informed, we can do our jobs better.

Notice to Customers - We now offer paperless billing and automatic payments

March 29, 2021

We are excited to now offer e-billing and automatic payments! You can take advantage of these great new features by signing up for a customer account under the “Manage Account” tab on the home screen. Then you can enroll in automatic payments with your preferred payment method as well as sign up to receive bills emailed directly to you.

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Operated by Veolia